This notice applies to personal data held and processed by us relating to our users
whether they are using our App or simply browsing the website and any third party suppliers whose
data we process, but does not apply to information we hold in relation to our staff and contractors.
In this notice “you” refers to any individual whose personal data we hold or process.
We will generally collect information from you directly, such as when you register
your account on the App. We may also collect information from a third party or from you indirectly
as a result of your interaction with our software, such as through the use of cookies.
If we do
obtain your personal data from a third party your privacy rights under this notice are not affected
and you are still able to exercise the rights contained within this notice.
Below we have set out the categories of data we collect, the legal basis we rely on
to process the data and how we process the data:
We process this information on the basis of the
performance of our contract with you or on the basis of our legitimate interest in providing our
services to you.
contact information we collect from you (for example
your name, address, telephone number, email address) (“Contact Information”);
We process this
information on the basis of the performance of our contract with you or on the basis of our
legitimate interest in providing our services to you.
A record of any correspondence or communication between
you and us (“Communication Information”).
We process this information when we monitor our
relationship with you and provide services to you on the basis of the performance of our contract
with you or on the basis of our legitimate interest in providing our services to you.
If you are a user of the App, we collect location information about your device,
including tracking step-count data, during gameplay as well as in the background when you are not
directly interacting with the services on the App (“Location Information”). Once you delete your
account on the App, such information is anonymised and no longer constitutes personal data.
We use Location Information to verify your steps and movement history during
gameplay and as part of the overall gameplay experience. We may also use the information to log when
you go to certain specific locations that are part of the game.
We process Location Information on the basis that you have consented to this and
you may change your mind at any time by turning off location tracking either in your device settings
or the app’s settings.
Contact information which we hold because you are a third party relevant to the
services we provide to our clients (you may for example be a payment processor or marketing software
provider) (“Third Party Contact Information”).
We process this information as part of the provision of our services to our users
on the basis of the performance of our contract with you or on the basis of our legitimate interest
in providing our services to our users.
Cookie Information. A cookie is a small text file which asks permission to be
placed on your computer’s hard drive or mobile device. Once you agree, the file is added and the
cookie helps analyse web traffic or lets you know when you visit a particular site.
Where applicable and necessary, we process Cookie Information on the basis that you
have consented to this in order to improve or communicate with you about our services and/or to
customise the website according to your personal interests.
Information relating to user generated content which may contain personal data and
which are generated or transmitted, whether publicly or privately, to or through the App or website,
such as when a user posts a comment or review (“User Generated Information”).
We may use this information to display and share comments and other information on
the basis of our legitimate interest in providing our services to our users.
Marketing information. We may hold information about you in order to provide you
with information about our services or other third party services which may of interest to you (for
instance because you have frequented those brands or stores during gameplay). This information may
include your name, email address, phone number, address, and other information (“Marketing
Information”).
We process this information on the basis that you have consented to receiving the
information.
In addition to the lawful bases of processing set out above, processing may also be
necessary for the compliance of a legal obligation to which we are subject.
When you make an in-App purchase via the Apple AppStore (iOS) or Google PlayStore
(Android), we do not collect or otherwise process any credit card, debit card or other payment
related information. For information on how such personal data is processed, please refer to the
relevant app-store provider’s privacy policies.
We review the personal data (and the categories of personal data) we are holding on
a regular basis to ensure the data is still relevant to our business and is accurate. If we discover
that certain data we are holding is no longer necessary or accurate, we will take reasonable steps
to correct or securely delete this data as may be required.
If you wish to request that data we hold about you is amended or deleted, please
see below for your privacy rights.
Sharing your information
We may disclose personal data to third parties in the following circumstances:
If you are a user of the App, your in-game profile (including details such as your
username) and in-game scores and achievements will be visible to other users of the App. If you
choose to add any other information data to your in-game profile, such information will also be
visible to other users. You may also have the option and choose to connect the App’s gaming services
with a third party network (such as Instagram) in which case your in-game profile will be visible to
other users of such third party network.
If you are a user of the App, we may share your personal data with our third party
partners for their direct marketing purposes (for instance because you have frequented those brands
or stores during gameplay and as a result they may be of interest to you), but only to the extent
you have consented to this.
We may work with other professionals and providers in providing and delivering our
services to you - this may include a marketing software provider or website management provider.
We may disclose information to our group companies.
If we are sub-contracting services to a third party we may provide information to
that third party in order to provide the relevant services.
If we are under a duty to disclose
or share your personal data in order to comply with any legal obligation (for example, if required
to do so by a court order or for the purposes of prevention of fraud or other crime).
In order to enforce any terms and conditions or agreements for our services that
may apply.
As part of a sale of some or all of our business and assets to any third party or
as part of any business restructuring or reorganisation, but we will take steps with the aim of
ensuring that your privacy rights continue to be protected.
To protect our rights, property and safety, or the rights, property and safety of
our users or other third parties. This includes exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk reduction.
To provide you with game services based on location-based features (game theater
location, nearby player matchmaking, nearby groups
team function), we will collect your
geographic location information (including your nearby Wi-Fi, nearby base station I
D is
CellID). Geolocation information is sensitive personal information and refusing to provide it will
only result in your
You can use the corresponding positioning game function by law, but it will
not affect your normal use of other functions of the game.
Apply for some system permissions
from you below, and you can choose whether to authorize or not. These system permissions include:
Android-Camera/iOS-Camera: Provides in-game shooting and code scanning functions.
Android-Storage/iOS-Photo: Provides picture saving, uploading and downloading
functions.
Android-Microphone/iOS-Microphone: Provides in-game voice communication.
Android-Location/iOS-Location Services: Provide game services based on location functions.
Android-Calendar/iOS-Calendar and Reminders: Event and event appointments, reminders.
iOS-Local Network: Detect the security of the local area network environment, the connection status of the local area network, and the network speed measurement.
If we do supply your personal data to a third party we will take steps to ensure that your privacy rights are protected and that such third party complies with the terms of this notice.
We may also share anonymised data with third parties for market analytical purposes.
Strictly necessary cookies - which are an essential part of our service and affect the
way you can use our website (e.g. security & authentication)
Performance cookies - which
are used for analytics (e.g. understanding usage on our website)
Functionality cookies - which collect information about your device to help you customize our service (e.g. remembering your username, language, time zone settings or accessing inline help)
Google Analytics; Mixpanel; Intercom.
On your first visit to our website from your browser we will display a notice to notify you that we are using cookies but we will not load any cookies, except for Strictly Necessary Cookies, until you have provided your consent by clicking the “Accept” button. If you click the “Accept” button on our cookies notice, Performance and Functionality cookies will also be loaded.
Below is a list of the cookies currently set by us:
Google Analytics
Mixpanel
Intercom
As well as cookies that are set by domains we control (first-party cookies), you may also
see cookies set by a third party (third-party cookies). These are set when you interact with certain
parts of our service and are used by these third-party services to understand your preferences and
sometimes tailor content they show you.